About Us

About Us

Waverley GP is an accredited Family Medical Practice that was established in May of 2010. The doctors and staff at Waverley General Practice are committed to providing the highest standard of medical care in a friendly and courteous setting.

We are open 7 days a week from 8am-6pm weekdays, 9am to 3pm on Saturdays and 9am to 1pm on Sundays. Our after hours clinic runs on Tuesday 6pm to 8pm. After hours timings may change according to Doctor availability
We are a private billing clinic and a Gap fee is payable. We are able to process Medicare claims and can automatically arrange for the Medicare rebate to be paid to you on the day. Please note that routine childhood vaccines for birth to 5 yrs are Bulk Billed

Appointments

The easiest way for you to see your doctor is to make an appointment. Doctors make every effort to see appointments as close to time as possible, unavoidable delays can occur when our doctors must attend to a patient with complex or serious medical conditions.
If you are unable to attend your appointment please notify our reception staff at least 3 hours before your appointment time.

Some consultations may require a longer appointment for things such as insurance/pre-employment medicals or you may have problems that need more time to discuss. Please inform the receptionist when booking if you may require an extended appointment.

We encourage you to see the doctor of your choice to ensure continuity of care and the establishment of a professional relationship.

Reminder System

Our practice is committed to preventative care. We may issue you with a reminder notice offering you preventative health services appropriate to your care.

Privacy Policy

The practice is committed to maintaining the confidentiality of your personal health information. Your medical records are confidential. It is the policy of the practice to maintain security of personal health information at all times to ensure that this information is only available to authorized members of staff. Our Privacy policy is available to view-Link

Feedback

If you have a problem we would like to hear about it. Please feel free to talk to your doctor or the Practice Manager. You may prefer to write to us. We take your concerns, suggestions and complaints seriously.

Test Results

All test results are checked by your doctor. Most results are back with your doctor within 72 hours. Unless otherwise advised all patients are asked to make an appointment to discuss results with their doctor. This ensures your confidentiality and the appropriate action for your result. A normal result may not mean that no further action is necessary.

Emergencies

Priority treatment is given to seriously ill or injured patients. We are able to deal with most emergencies and trauma. Please notify the receptionist on arrival.

Surgical Procedures

To ensure the health and safety of our patients, all instruments used in procedures are sterile, disposable
instruments that may incur a small fee.

After Hours Arrangements

The practice provides 24 hrs patient care from our doctors and our Locum service. Please ring 9429 5677, if you need to contact a doctor after hours. Home visits if medically needed are available by prior arrangement with your doctor.

Health Promotion and Vaccination

We offer comprehensive health assessments, diabetes education and antenatal shared care. Our doctors have undergone additional training in skin cancer diagnosis and management. The full complement of childhood and travel vaccinations are available. We are a yellow fever accredited vaccination centre. Please ask the receptionist for further information.